A complete AI receptionist that handles calls, books appointments, and verifies patients, all without lifting a finger.
Your AI receptionist answers every call instantly, 24/7/365
Answers every call on the first ring, whether it's day, night, weekends, or holidays.
Captures patients calling evenings, weekends, and holidays.
Human-quality voice that sounds warm and natural.
Knows when conversations are complete and wraps up naturally.
Books, checks, and manages appointments directly in your system
Books appointments directly into your schedule without any staff involvement.
Proactively offers earlier dates to fill schedule gaps.
Distinguishes cleanings, emergencies, new patient visits, and more.
Patients can check or confirm existing appointments.
Calls patients 2 days before appointments to confirm attendance and reduce no-shows.
Patients can reschedule their appointments over the phone without staff involvement.
Enterprise-grade security with seamless patient identification
Pulls patient records in real-time and knows who's calling instantly.
Confirms patient identity before making any changes.
Manages multiple numbers per patient and updates records.
Enterprise-grade encryption. BAA included with every plan.
Serve your entire patient base in their preferred language
Fluent in both languages and automatically responds in the patient's preferred language.
Hands off to your staff when needed, with full conversation context.
Custom scripts, knowledge base, and policies—all configured for you
Trained on your practice's voice, policies, and preferences.
Answers questions based on your specific practice information.
Trained on your website FAQ. Handles common questions accurately.
Handles insurance inquiries based on your preferences.
Complete visibility into every call and booking
Real-time visibility into calls, bookings, and performance.
Track call volume, booking rates, peak times, and trends.
Tracks edge cases so we can continuously improve based on real calls.
Enhance your setup with these premium features
Automated patient outreach to reduce no-shows and fill cancellations.
Text confirmations sent automatically after every booking.
Build your Google reputation with automated review requests.
Book a 15-minute demo and we'll show you exactly how TapLoop works.
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