Legal

Terms of Service

Last Updated: March 2026

1. Agreement to Terms

By accessing or using TapLoop services, you agree to be bound by these Terms of Service. If you are using our services on behalf of a dental practice or med spa, you represent that you have authority to bind that organization to these terms.

2. Description of Services

TapLoop provides growth services for dental practices and med spas, including but not limited to: custom website design and development, search engine optimization (SEO), AI chatbot deployment, 24/7 appointment booking, website lead follow-up, Google review follow-up, recall campaigns, weekly analytics dashboards, quarterly strategy calls, AI voice agents, and related consulting services.

3. Contact Form & Marketing Consent

IMPORTANT: PLEASE READ CAREFULLY.

By submitting a contact form, calling, or texting our phone line, you acknowledge and agree that:

  • Express Consent to Marketing: You provide your prior express written consent for TapLoop to contact you at the phone number or email you provide using automated telephone dialing systems, artificial or prerecorded voice messages, and/or SMS text messages, for marketing and promotional purposes regarding TapLoop services.
  • Not Required for Purchase: While this consent is required to use our free consultation service, it is not required as a condition of purchasing any TapLoop service.
  • Data Collection: We will collect your name, contact information, practice name, and any information you provide through our forms.
  • Message Frequency: You may receive up to 5 marketing messages per month. Message and data rates may apply.
  • Opt-Out: You may revoke your consent at any time by replying STOP to any text message, or by contacting us at cole@taploop.ai or (602) 350-5624.

This consent is provided in accordance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. 227, and all applicable state laws governing telephone and electronic communications.

4. TCPA Compliance for Practice Clients

For dental practices and med spas using our services: Some of our services involve automated telephone communications and text messaging to your patients or clients. You agree to:

  • Obtain proper consent: You must obtain and maintain valid prior express written consent from patients/clients before we send automated calls or text messages on your behalf, as required by the TCPA
  • Maintain consent records: You are responsible for maintaining documentation of patient/client consent
  • Honor opt-outs: You must promptly inform us of any opt-out requests
  • Indemnification: You agree to indemnify and hold TapLoop harmless from any claims arising from TCPA violations resulting from your failure to obtain proper consent

We provide tools to help you manage consent and opt-outs, but ultimate responsibility for compliance lies with the practice.

5. Fees and Payment

  • Fees are as stated in your service agreement
  • Services are billed monthly in advance
  • One-time setup fees are due upon service commencement
  • We accept major credit cards and ACH payments
  • Late payments may result in service suspension after 15 days notice

6. Intellectual Property

Upon full payment, you own the website and content we create for your practice. TapLoop retains the right to showcase completed work in our portfolio unless otherwise agreed in writing. All TapLoop proprietary tools, software, and systems remain our intellectual property.

7. Cancellation

You may cancel your subscription at any time with 30 days written notice. Upon cancellation: access to services will terminate at the end of your billing period, we will securely transfer website files and data as directed, and no refunds will be issued for partial months or setup fees.

8. Limitation of Liability

To the maximum extent permitted by law, TapLoop's total liability for any claims arising from these terms or your use of our services shall not exceed the amounts paid by you in the twelve (12) months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

9. Disclaimer of Warranties

Services are provided "as is" without warranties of any kind, express or implied. We do not warrant that services will be uninterrupted or error-free. Marketing results may vary; we do not guarantee specific outcomes.

10. Indemnification

You agree to indemnify and hold harmless TapLoop from any claims, damages, or expenses arising from: your use of our services, your violation of these terms, your violation of any third-party rights (including TCPA or patient/client rights), or any content or data you provide through our services.

11. Governing Law

These Terms shall be governed by the laws of the State of Arizona. Any disputes shall be resolved in the state or federal courts located in Maricopa County, Arizona.

12. Contact

Questions about these Terms? Contact us at cole@taploop.ai or (602) 350-5624