Privacy Policy

1. Introduction

TapLoop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, contact forms, and related features. Our services are designed for dental practices and med spas.

2. Contact Form & Marketing Consent

By submitting a contact form, calling, or texting our phone line, you expressly consent to the following:

• We may collect your name, phone number, email, practice name, and information you provide through our forms
• We may contact you via phone, text message (SMS/MMS), or email regarding TapLoop services, promotions, and follow-up information
• Your consent to receive marketing communications is given as a condition of requesting information about our services
• Message and data rates may apply for SMS communications
• You may opt out of marketing communications at any time by replying STOP to any text message or contacting us at cole@taploop.ai

This consent is provided pursuant to the Telephone Consumer Protection Act (TCPA) and applicable state laws. By using our contact forms, you acknowledge that you are providing prior express written consent for TapLoop to contact you using automated technology.

3. Information We Collect

From prospective clients: Name, business name, email, phone number, practice type, and any details you provide in contact forms.

From dental practice and med spa clients: Business contact information, website credentials (securely stored), marketing assets, billing information, and analytics data.

4. How We Use Information

• To provide and maintain our services (websites, SEO, AI chatbots, voice agents, review management, recall campaigns, analytics)
• To follow up with prospects about our services (with your consent)
• To manage campaigns and reporting on behalf of your practice
• To improve our services and client outcomes
• To communicate with you about your account
• To comply with legal obligations

5. Data Retention

We retain data only as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for the duration of any business relationship and 90 days after. Upon termination of services, we will securely delete or return your data as directed.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure cloud infrastructure, regular security reviews, access controls, and authentication requirements.

7. Your Rights

You have the right to: access your personal information, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), opt out of marketing communications at any time, and receive a copy of your data in a portable format.

8. Contact Us

For privacy-related inquiries, contact us at: cole@taploop.ai or (602) 350-5624